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Frequently Asked Questions

Please take the time to read our FAQ section

Q: Can I get on a call with someone?

A: Yes, you can set up a call with our creative director here.

Q: Do you offer bulk discounts?

A: Yes we do, for every 30 seconds you get $200 taken off e.g $599 for 30 seconds, $999 for 60 seconds

Q: Do I need to pay 100% up front?

A: For 30 second videos we require 100% up front. However for 60 seconds and above you may pay 50% up front and 50% on delivery once you are happy. e.g if you want 60 seconds total you may purchase 60 seconds to begin, and we will invoice for the second 50% on delivery. However is does end up $200 cheaper to purchase 100% up front.

Q: How do I know what to expect?

A: Review the testimonials and portfolio section to get a good idea about the level of quality and service we provide:

Q: How do I get started?

A: You can select the style and length you would like at the bottom of our home page. After purchase you will be asked to download a questionnaire. Once we receive payment and a complete questionnaire production can begin!

Q: What Do I Get?

A: An animated explainer video that communicates your desired message in the way you need it to.

A converting script, powerful voice over, and engaging animation. All delivered in just 4+ weeks with 2 sets of free revisions at every stage.

Your MOV or MP4 file is delivered in HD 1080P on completion.

All You need to get started is to select your style/length, make your purchase, then complete and return our questionnaire

Q: What Length Do I Need?

A: The average video is 60-90 seconds which is the sweet spot between length/viewership and information/budget. Based on our experience and the research we don’t recommend going beyond 90 seconds. We also find our clients often need a longer video than expected so this can be adjusted during the scripting phase.

Q: What Is The Best Style For Me?


• The Whiteboard Style: The most cost effective style best for those on a budget with a simple message that doesn’t require complex animation as this style is simply pictures drawn on a whiteboard.

• The Cartoon/Infographic style: Our mid range package which makes up 75% of the videos we produce. This 2D style features character and kinetic typography that gets your message across in a compelling way. It offers less complex animation than the premium package but is the most cost effective for those clients who require more control over their graphics and animation.

• The Premium Style: Our high end style which includes a customized storyboard and unlimited revisions for clients with a larger budget who require greater control over the graphics and animation in their video. This style is for those who require a more premium level of branding. Featuring higher quality graphics and complex animation, however it does take an average of 2 more weeks to produce.

Animated Explainer Videos That Work
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